With over 8 years of experience in Customer Success, I’ve built a career centered on managing relationships, reducing churn, and optimizing customer lifecycles across SaaS, Cloud, and AI. Working closely with contracts, renewals, and risk factors naturally led me to shift into compliance, risk assessment, and underwriting, where I can apply my analytical mindset in a new way.
I bring a customer-first approach to risk and compliance, helping businesses stay protected while continuing to grow. I thrive in fast-paced environments, balancing regulations with real-world business needs to build trust and long-term stability.